Terms of Use

1. ACCEPTANCE

1.1 These Terms of Use are entered into by and between you (hereinafter referred to as “you”, “your” or “Client”) and Knock Knock Tech Limited (hereinafter referred to as “Knocknock”, “Company”, “we”, “our” or “us”). The following terms and conditions, together with any documents/links expressly incorporated by reference (collectively, hereinafter referred to as the “Terms of Use”), govern your access to and use of our website at https://www.knocknock.me (the “Site”) and our mobile application that is available on Google Play and Apple Store (the “APP”). The Site and APP shall together hereinafter be referred to as the “Platform”, which serves a medium that facilitates buying, selling, renting, managing, and interacting with real estate-related services; hereinafter referred as the “Services“), which includes but not limited to any content, product, functionality and/or services offered on or through the foregoing, whether as a guest or a registered user, whereby our Platform connects various real estate roles, including buyers, tenants, landlords, agents, developers, and service providers, to enable seamless property transactions and management. The materials contained in this Platform and Services are protected by applicable copyright and trademark law.

1.2 PLEASE READ THE TERMS OF USE CAREFULLY. BY USING THE PLATFORM AND SERVICES, YOU AGREE TO BE BOUND AND ABIDE BY THE TERMS SET FORTH HEREIN AND OUR PRIVACY POLICY FOUND AT PLATFORM (THE “PRIVACY POLICY”), WHICH IS INCORPORATED HEREIN BY REFERENCE. IF YOU DO NOT WISH TO BE BOUND BY THE TERMS OF USE OR PRIVACY POLICY, YOU MAY NOT USE THE PLATFORM AND SERVICES. IF YOU ARE USING THE PLATFORM OR UTILIZING THE SERVICES ON BEHALF OF A BUSINESS OR SOME OTHER ENTITY, YOU REPRESENT AND WARRANT THAT YOU ARE AUTHORIZED TO GRANT ALL LICENSES SET FORTH IN THESE TERMS OF USE AND TO AGREE TO THESE TERMS OF USE ON BEHALF OF THE BUSINESS OR ENTITY.

2.ACCESS AND USE

2.1 The Platform along with Services is offered and available to users and allows users to access a comprehensive range of real estate services, including property listings, financial services, agent management, and other interactions necessary for real estate transactions and management, as further detailed out in the Platform. The Client expressly agrees and acknowledges to that Company shall not be liable in any manner whatsoever for the decisions made by Client based on the information and content available on the Platform and/or through the provided Service.

2.2Our Platform and Services supports multiple user roles, each with its respective responsibilities as detailed herein below:
i.Buyers: Interested in purchasing property.
ii.Tenants: Looking for properties to rent.
iii.Landlords: Own properties available for rent or sale.
iv.Agents: Real estate agents facilitating transactions between parties.
v.Developers: Real estate developers listing new or under-construction properties.
vi.Home & Financial Services Providers: Companies offering supplementary services, such as home loans, maintenance, insurance, etc.

2.3 Users can interact based on their role, with varying permissions, for instance Agents can communicate with landlords, tenants, and buyers, share property details, and facilitate negotiations. Similarly, Buyers/Tenants can contact agents, landlords, and developers regarding property listings. Furthermore, Landlords can work with agents, tenants, and buyers to rent or sell properties.

2.4 Users (which may include but not limited to landlords, agents, and developers) are responsible for ensuring all property listings are accurate and up-to-date, including photos, prices, and availability. We do not monitor or verify listing accuracy; this remains solely the user's responsibility.

2.5 You agree to use the Platform and Service only for lawful purposes and in accordance with these Terms of Use. By using the Services, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Services.

2.6 You agree to not use Services to conduct any activity that would constitute a civil or criminal offence or violate any law. You agree not to attempt to interfere with our Platform, Services, network or security features or to gain unauthorized access to our systems.

2.7 These Terms of Use set out the conditions upon which the Company has agreed to grant you the access to the Platform and Services following the posting of revised terms of use means that you accept and agree to the changes. You are expected to check our Services from time to time so you are aware of any changes, as they are binding on you.

3.PAYMENT MODALITY & REFUND POLICY

3.1 Users have the option to either subscribe to various features for a recurring fee or Users can make a one-time payment for specific services, such as premium listings, purchase leads, or other premium features as further detailed on Platform or otherwise specified by the Company. For avoidance of doubt, Company does not process direct financial transactions between users. All payments, deposits, and contractual agreements between buyers, tenants, landlords, and agents are managed independently by the involved parties.

3.2 Refunds for paid services are available under the following conditions:

i. Subscription Services: Refunds may be issued if a user cancels their subscription within the first 14 days of purchase and has not utilized the service. A service is considered “utilized” if the user has accessed any part of the platform's premium content, features, or tools included in the subscription. Refund requests beyond the 14-day window, or after the service has been utilized, will not be considered.

ii. One-Time Payments: Refunds for one-time payments will only be considered if the service was not provided or the user did not access or use the service within the platform. If the service was successfully provided or used in any way, no refunds will be issued.

Refunds will not be issued in cases where the user violates the Terms of Use, engages in fraudulent activities, or misuses the platform. Refunds are also not available in cases of force majeure events beyond the company's control that affect service availability.

3.3 Requests for refunds can be directed to info@knocknock.me.


4.ACCESSING THE PLATFORM/SERVICES AND ACCOUNT SECURITY

4.1 We reserve the right to withdraw or amend the Platform or Services, and any service or material we provide on the Platform, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Platform is unavailable at any time or for any period. From time to time, we may restrict access to some or all parts of the Services, to users, including registered users.

4.2 You are responsible for: (i) making all arrangements necessary for you to have access to the Platform and Services; and (ii) ensuring that all persons who access the Services through your internet connection are aware of these Terms of Use and comply with them.

4.3 To access the Services or some of the resources it offers, you may be asked to provide certain registration details and in order to do so you will have to provide accurate personal information, such as your email address, mailing address and other contact details in order to complete your order or contact you as needed or other information. It is a condition of your use of the Services that all the information you provide on the Services is accurate, current and complete. You agree that all information you provide to register with the Services or otherwise, including but not limited to through the use of any interactive features on the Services, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy. You agree to promptly update your account and information. You authorize us to collect and use this information to contact you in accordance with our Terms of Use and Privacy Policy.

4.4 If you choose, or are provided with, a username, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

4.5 The Company reserves the right to suspend or terminate accounts if Users provide false or inaccurate information, Users misuse of the Platform, including any fraudulent or illegal activities and/or Users violate the terms outlined in this document. Terminated users will be notified and may be subject to legal action, depending on the severity of the violation.

4.6 WITHOUT LIMITING THE FOREGOING, WE HAVE THE RIGHT TO DISABLE ANY USER NAME, PASSWORD OR OTHER IDENTIFIER, WHETHER CHOSEN BY YOU OR PROVIDED BY US, AT ANY TIME IN OUR SOLE DISCRETION FOR ANY OR NO REASON, INCLUDING IF, IN OUR OPINION, YOU HAVE VIOLATED ANY PROVISION OF THESE TERMS OF USE OR THE TERMS OF ANY OTHER COMMERCIAL AGREEMENT YOU HAVE ENTERED INTO WITH COMPANY. YOU MAY NOT CREATE ANOTHER ACCOUNT IF WE HAVE DISABLED YOUR ACCOUNT UNLESS YOU OBTAIN OUR PRIOR WRITTEN CONSENT.

5.OWNERSHIP

5.1 All rights, title and interest in and to the Services will remain with and belong exclusively to us. You will not sublicense, resell, rent, lease, transfer, assign, time share or otherwise commercially exploit or make Services content available to any third party.

5.2 You agree not to access Services by any means other than through the interface that is provided by Services to access the same. You may not use any “page-scrape,” “deep-link,” “spider,” or “robot or other automatic program, device, algorithm or methodology, or any similar manual process, to access, copy, acquire, or monitor any portion of Services, or in any way reproduce or circumvent the presentation or navigational structure of Services, to obtain or attempt to obtain any content or other information through any means not made generally available through Services. Services reserves the right to take any lawful measures to prevent any such activity. You shall not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to Services on or through the Platform or any service offered on or through Services. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.

5.3 License Restrictions. Information, content or material that may be available for downloading through the Platform or third-party websites or applications (“Content”) is the copyrighted work of the Company, its licensors, and/or such other respective third-party providers. Use of the Content is governed by these Terms of Use and such license and/or other terms as may be required directly of you by the third-party providers. Unauthorized reproduction or distribution of the Content is expressly prohibited by law, and may result in civil and criminal penalties. Violators may be prosecuted.

6.INTELLECTUAL PROPERTY RIGHTS

6.1 The Services and its entire contents, features and functionality, all rights, titles, and interest in and to the Services (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement, copyright, thereof), are owned by the Company, its affiliates, its licensors and are protected by the applicable international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

6.2 You acknowledge, however, that the intellectual property rights and data underlying the Content, including but not limited to, any processes, methods, tools, templates, designs, known-how, data, information, copyrights, patents, trademarks, trade secrets, and other associated intellectual property, including any improvements, inventions or derivate works made with respect to the foregoing, remain the sole property of Company (“Intellectual Property”).

6.3 By posting your information and other content (“User Content”) on or through Services, you grant the Company a worldwide, non-exclusive, perpetual, irrevocable, royalty-free, fully paid, sublicensable and transferable license to use, modify, reproduce, distribute, display, publish and perform User Content in connection with the Platform and Services. The Company may remove or disable any User Content at any time for any reason, or for no reason at all.

6.4 These Terms of Use permit you to use the Services for your individual, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on the Services. You must not: (i) modify copies of any materials from the Services; (ii) delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from the Services; or (iii) access or use for any commercial purposes any part of the Services or any services or materials available through the Services. For purposes of clarity, prohibited commercial uses shall not include satisfying the terms of any commercial agreement entered into between you and the Company.

6.5 If you print, copy, modify, download or otherwise use or provide any other person with access to any part of the Services in breach of the Terms of Use, your right to use the Services will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title or interest in or to the Services or any content on the Services is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Services not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark and other laws.

7.TRADEMARKS

7.1 The Company name, Company logo and all related names, logos, product and service names, designs and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs and slogans on the Services are the trademarks of their respective owners.

8.RESTRICTIONS ON THE USE OF THE PLATFORM
8.1 By using the Platform and Services, you specifically agree not to be involved in any activity or transmit any information that, in our sole discretion:
a. Is illegal, or violates any federal, state, or local law or regulation;
b. Advocates illegal activity or discusses illegal activities with the intent to commit them;
c. Violates any third-party right, including, but not limited to, right of privacy, right of publicity, copyright, trademark, patent, trade secret, or any other intellectual property or proprietary rights;
d. Is harmful, threatening, abusive, harassing, tortious, indecent, defamatory, sexually explicit or pornographic, discriminatory, vulgar, profane, obscene, libelous, hate speech, violent or inciting violence, inflammatory, or otherwise objectionable;
e. Interferes with any other party’s use and enjoyment of the Platform;
f. Attempts to impersonate another person or entity;
g. Is of a commercial nature in a way that violates these Terms of Use, including but not limited to, using the Platform for spam, surveys, contests, pyramid schemes, or other advertising materials;
h. Falsely states, misrepresents, or conceals your affiliation with another person or entity;
i. Accesses or uses the Services account of a customer without such customer’s permission;
j. Distributes computer viruses or other code, files, or programs that interrupt, destroy, or limit the functionality of any computer software or hardware or electronic communications equipment;
k. Interferes with, disrupts, disables, overburdens, or destroys the functionality or use of any features of the Platform, or the servers or networks connected to the Platform;
l.“Hacks” or accesses without permission our proprietary or confidential records, those of another user, or those of anyone else;
m.Improperly solicits personal or sensitive information from other users including without limitation address, credit card or financial account information, or passwords;
n. Decompiles, reverse engineers, disassembles, or otherwise attempts to derive source code from the Platform, except as expressly permitted in these Terms of Use or by law, unless and then only to the extent permitted by applicable law without our consent;
o. Removes, circumvents, disables, damages, or otherwise interferes with security-related features, or features that enforce limitations on use of the Platform;
p. Uses automated or manual means to violate the restrictions in any robot exclusion headers on the Platform, if any, or bypasses or circumvents other measures employed to prevent or limit access, for example by engaging in practices such as “screen scraping,” “database scraping,” or any other activity with the purpose of obtaining lists of users or other information;
q. Modifies, copies, scrapes or crawls, displays, distributes, publishes, licenses, sells, rents, leases, lends, transfers, or otherwise commercializes any materials or content on the Platform;
r. Fraudulent or Misleading Listings, including false information or inaccurate property descriptions.
s.Targeting other users with inappropriate or offensive behavior.
t. Engaging in illegal real estate transactions or services.
u. Unauthorized use of Company’s trademarks or intellectual property.
v. Downloads, distributes, posts, transmits, performs, reproduces, broadcasts, duplicates, uploads, licenses, creates derivative works from, or offers for sale any content or other information contained on or obtained from or through the Platform, by any means except as provided for in these Terms of Use or with the prior written consent of the Services;
w. Users may not upload, share, or distribute any content that infringes upon the copyrights, trademarks, patents, or other proprietary rights of Company or third parties.
x. Any attempt to gain unauthorized access to user accounts, property data, or platform features is strictly prohibited.
y. Users are prohibited from employing automated means (e.g., bots, scripts, scrapers) to access, collect, or manipulate data from the platform without prior written consent from Company.
z. Posting false, misleading, or fraudulent property listings is prohibited. Users are responsible for ensuring the accuracy of the data they provide. Furthermore, any attempt to bypass or avoid platform fees, including but not limited to subscription fees or one-time payments, will result in immediate account suspension or termination or
aa. Attempts to do any of the foregoing.
8.2 Any violation of this Clause may, in our sole discretion, result in termination of your use of and access to the Platform and Services effective immediately.

9. DATA SHARING AND USE OF THIRD-PARTY TOOLS

9.1 By using our Services, you acknowledge and agree that we may share your data with third-party providers, online tools, and platforms that are essential for delivering our Services effectively. The purpose of sharing this information is strictly to facilitate, enhance, and complete the Services you have engaged us for.

9.2 Company also enables users to export or share property data (including listings, images, and descriptions) to third-party platforms, such as property listing websites, through various integrations. Users understand and agree that once property data is shared or exported, Company has no control over how third-party platforms manage or display the data.


9.3 Company disclaims all responsibility for the actions, policies, or data handling practices of these third-party platforms. Users are encouraged to familiarize themselves with the terms and conditions of any third-party platforms they choose to integrate with Platform.

9.4 While we take reasonable steps to ensure that all third-party providers comply with applicable data protection regulations and maintain secure practices, we cannot be held responsible for any errors, unauthorized access, data breaches, delays, or other issues arising from the independent actions, practices, or policies of these third parties. The use of online services inherently carries certain risks, and by agreeing to these Terms of Use, you accept those risks and acknowledge that we shall not be liable for any loss or damage resulting from the involvement of third-party providers in our service delivery.

9.5 Additionally, it is your responsibility to provide accurate and up-to-date information that can be processed by these third-party tools. Any incorrect, incomplete, or outdated information provided by you that leads to errors, omissions, or inaccuracies in the services delivered will not be our responsibility, and we shall not be liable for any resulting consequences.

9.6 Company allows users to export property information (including photos, descriptions, and listings) to third-party platforms, such as real estate listing websites or through customized formats like HTML and PDF presentations. By using this feature, you agree that Company is not responsible for any issues arising from third-party platforms.


10.CONFIDENTIALITY

10.1 Our “Confidential Information” means (a) any written information, materials and other documents supplied by us related to the Services which we do not generally disclose publicly, (b) the Services themselves, excluding any data you upload to the Services for processing; and (c) any other of our information that we may disclose in writing or orally and is designated as confidential or proprietary at the time of disclosure, or that due to the nature of the information a reasonable person would clearly understand it to be confidential information; and (d) any amendment to the terms and conditions of these Terms of Use between you and us.

10.2        Confidential Information shall not include any information that: (i) was or becomes generally known to the public through no fault or breach of these Terms of Use; (ii) was rightfully in your possession at the time of disclosure without restriction on use or disclosure; (iii) was independently developed by you without use of our Confidential Information; or (iv) was rightfully obtained by you from a third party not under a duty of confidentiality and without restriction on use or disclosure.

10.3        During and after the term, with respect to our Confidential Information you will: (a) use our Confidential Information solely for the purpose for which we provided it; (b) not disclose such Confidential Information to a third party; and (c) protect such Confidential Information from unauthorized use and disclosure to the same extent (but using no less than a reasonable degree of care) that you protect your own Confidential Information of a similar nature. 

10.4        If you are required by law to disclose our Confidential Information, you will give us prompt written notice before making the disclosure, unless prohibited from doing so by the legal or administrative process, and assist us to obtain where reasonably available an order protecting our Confidential Information from public disclosure.

10.5        Notwithstanding any other provision of these Terms of Use, you acknowledge that, as between you and us, all our Confidential Information you receive from us, including all copies thereof in your possession or control, in any media, is proprietary to and exclusively owned by us. Nothing in these Terms of Use grants you any right, title or interest in or to any of our Confidential Information, except as provided in these Terms of Use. Any incorporation of our Confidential Information into any of your own materials will not render our Confidential Information non-confidential.

11.PRIVACY LAWS AND GENERAL DATA PROTECTION REGULATION (‘GDPR’)

11.1        User data may be transferred, processed, or stored in jurisdictions outside the user's country of residence. In cases where personal data is transferred to a country that does not offer the same level of data protection as the user's jurisdiction, Company ensures that such transfers are subject to appropriate safeguards in accordance with applicable laws, including but not limited to the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant frameworks.

11.2        Such safeguards may include Standard Contractual Clauses (SCCs), Binding Corporate Rules (BCRs), or other lawful mechanisms for international data transfers. Users consent to such international transfers of their personal data by agreeing to these Terms of Use.

11.3        In addition to above, User will ensure compliance with the provision of the Company’ Privacy Policy which are incorporated herein by reference along with all the applicable privacy related legislative instruments, including but not limited to the requirements of the Data Protection Legislation. (‘GDPR’).

11.4        User will ensure that you have all necessary appropriate consents and notices in place to enable lawful transfer of the personal data to the Company.

12.USER-PROVIDED MATERIALS

12.1        The Services may allow users to post, submit, publish, display or transmit to other users or other persons (hereinafter, “post”) content or materials or feedback (collectively, “User-Provided Materials“) on or through the  Services. All User-Provided Materials must comply with the Content Standards set forth below.

12.2        Any User-Provided Materials you post to the Services will be considered non-confidential and non-proprietary. By providing any User-Provided Materials on the Services, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors and assigns the right to use, reproduce, modify, perform, display, distribute, promote, broadcast, and otherwise disclose to third parties any such material for any purpose in any and all media or distribution methods now known or later developed.

12.3        To the extent you appear in, create, upload, post, or send User-Provided Materials, you hereby grant Company and our respective licensees, successors and assigns, the unrestricted, worldwide, perpetual right and license to use your name, likeness, and voice, including in connection with commercial or sponsored content. You acknowledge that you will not be entitled to any compensation from Company, our affiliates, or our business partners if your name, likeness, or voice is conveyed through the Platform.

12.4        You represent and warrant that: (i) you own or control all rights in and to the User-Provided Materials and have the right to grant the license granted above to us and our affiliates and service providers, and each of their and our respective licensees, successors and assigns; and (ii) all of your User-Provided Materials do and will comply with these Terms of Use.

12.5        You understand and acknowledge that you are responsible for any User-Provided Materials you submit or contribute, and you, not the Company, have full responsibility for such content, including its legality, reliability, accuracy and appropriateness.

12.6        We are not responsible, or liable to any third party, for the content or accuracy of any User-Provided Materials posted by you or any other user of the Services.

13.COMPLIANCE WITH LAWS AND REGULATIONS

13.1        You agree that, prior to creating, publishing, or sharing any real estate listing, advertisement, property presentation, web catalog, mini landing page, screenshots, or any related content using the Platform—whether shared privately or publicly—you are solely responsible for ensuring that such content fully complies with all applicable local, regional, and national laws and regulations in the country or market where you operate.
This includes, without limitation:
●      Obtaining all necessary consents, permits, or authorizations from property owners.
●      Ensuring you possess any required licenses to advertise properties publicly.
●      Including all legally required information in your listings or advertisements (e.g., government-issued permit numbers, regulatory QR codes, or similar disclosures).
13.2        If additional information or disclosures are mandated by applicable laws or regulations, you may include such information within the description section of your listing. Additionally, you have the option to create a screenshot containing the required information and include it in the media (photos) associated with the property listing.
13.3        You acknowledge that any dissemination of content generated through the Platform, such as presentations, web catalogs, mini landing pages, screenshots, or similar materials, in public domains (including but not limited to social media platforms, external websites, or other public channels) is done at your own risk. You are solely responsible for ensuring that such dissemination complies with all relevant advertising and real estate laws in your jurisdiction.
13.4        Knocknock does not monitor the legality of your content and assumes no responsibility for your compliance with such laws. By using the Platform, you agree to indemnify, defend, and hold harmless Knocknock, its affiliates, and team members from any and all liabilities, fines, claims, or penalties that arise from your failure to comply with these obligations.
13.5        Platform Immunity for User Content. To the fullest extent permitted under applicable law, including Section 230 of the United States Communications Decency Act (47 U.S.C. § 230), the Company provides an interactive computer service and shall not be treated as the publisher or speaker of information provided by any third-party user. Accordingly, the Company is not liable for any statements, representations, or content posted by users on the Platform. All user-generated content is the sole responsibility of the user who posted it, and the Company’s role is strictly that of a neutral intermediary conveying such content.

14.COMMUNICATION VIA MESSAGING PLATFORMS

14.1        By providing your contact details and using our WhatsApp, Telegram, Facebook Messenger or similar messaging services, you consent to receive communications from the Company and its service partners through these third-party channels. Such communications may include updates, notifications, or responses to property requests you initiate. Messaging or data charges from your service provider may apply.
14.2        The Company’s role in these interactions is solely as a facilitator. Any property information, quotation, or offer you receive via these messaging services originates from third-party users (such as agents or owners) and does not constitute a legally binding offer by the Company. All contractual agreements must be concluded directly between the relevant parties outside the Platform.
14.3        You may opt out of messaging communications at any time by using the provided opt-out mechanism (e.g., replying “CANCEL APPLICATION” in the chat) or by contacting us at info@knocknock.me. Opting out will stop further messages via that channel, though you may continue to use the Platform through other means. Our use of your personal data for messaging purposes is governed by our Privacy Policy.”

15.LINKS TO THIRD-PARTY WEBSITES & THIRD-PARTY AI SERVICES

15.1        As and if applicable, links from or to websites outside our Platform are meant for convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We do not review, endorse, approve or control, and are not responsible for any Platforms or resources linked from or to our website, the content of those Platforms, the third parties named therein, or their products and services. If you decide to access any of the third-party websites linked to the Services, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.
15.2        The Platform may integrate and utilize various third-party Artificial Intelligence ("AI") services, including but not limited to Large Language Models (LLMs) provided by external vendors, such as OpenAI or other similar providers, to enhance the functionality and user experience of the platform. These services may be utilized in various capacities, including but not limited to enabling improved user communication, automating certain data processing activities, generating property-related content, and facilitating enhanced service delivery across the platform.
15.3        By using the Platform, users expressly acknowledge and consent to the fact that certain functions and features of the Platform may rely on AI services provided by third-party vendors. While Company undertakes commercially reasonable efforts to ensure that these third-party AI services adhere to the data protection and privacy standards required under applicable laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), users recognize and accept that there are inherent risks associated with the processing of data by third parties.
15.4        These risks include, but are not limited to: i) any transfer or processing of user data to and through third-party AI providers may involve cross-border data transmissions, which may not provide the same level of data protection as the user's jurisdiction. While Company employs industry-standard security measures, no data transmission over the internet is entirely secure, and users assume the risk associated with such transmission or ii) the outputs generated by third-party AI services are based on algorithms and datasets that may not always reflect the most accurate or up-to-date information. The AI-generated content may also contain errors, omissions, or misunderstandings depending on the data it processes. Consequently, AI-generated outputs should not be considered final or authoritative without independent verification.
15.5        Company expressly disclaims any warranties or guarantees regarding the performance, accuracy, reliability, or completeness of the information generated by AI services on the platform. Users agree that the AI-generated outputs are to be used solely at their own risk, and they are encouraged to independently verify any information provided by these services before making any decisions, particularly those related to real estate transactions or financial commitments.
15.6        Further, Users acknowledge that third-party AI providers may have their own privacy policies, terms of service, and data handling practices, which may differ from those of Company. Company is not responsible for any breaches of data privacy, misappropriation, or other incidents resulting from the actions or omissions of these third-party AI service providers.
15.7        Company does not, under any circumstances, guarantee the accuracy, reliability, relevance, or completeness of the information or outputs generated by third-party AI services. The performance of AI systems is inherently probabilistic and subject to data limitations. As a result, users must not rely exclusively on AI-generated outputs for making any business, financial, legal, or real estate-related decisions.
15.8        Company assumes no liability for any damages, losses, or adverse consequences arising from a user's reliance on AI-generated outputs, and users explicitly waive any claims against Company for such outcomes. Users are solely responsible for conducting their own due diligence and obtaining independent expert advice where necessary.

16.LARGE LANGUAGE MODELS

16.1        Company utilizes Large Language Models (LLMs) to support a variety of functions on the platform, including but not limited to enhancing user interactions, automating property information generation, facilitating communication between parties, and providing data-driven features to improve user experience. These LLMs are sophisticated AI systems designed to process large volumes of natural language data and generate responses, summaries, or suggestions based on the inputs they receive.
16.2        While Company strives to ensure that LLM-generated outputs are relevant, contextually appropriate, and useful to users, it is important to recognize that LLMs are not infallible. LLMs function based on data patterns and probabilities, and they may occasionally generate responses or outputs that are incorrect, incomplete, or misleading. Therefore, LLM-generated outputs should not be considered as definitive or professional advice in any context, particularly those involving legal, financial, or real estate matters.
16.3        The AI services provided by LLMs on the Company platform are offered on an "as-is" and "as-available" basis. Users acknowledge that LLM-generated content is intended to serve as a supplemental tool to assist with certain aspects of the real estate process but is not a substitute for professional judgment or expertise. Company expressly disclaims all warranties, whether express or implied, regarding the accuracy, reliability, or suitability of LLM-generated content for any purpose.
16.4        Users are encouraged to seek professional advice, whether legal, financial, real estate-related, or otherwise before making any decisions or taking any actions based on LLM-generated outputs. For example: Information related to property listings, such as descriptions, pricing, and availability, generated by LLMs may not always reflect the most accurate or current data. Users should verify all such information with real estate professionals or through independent means.
16.5        Any LLM-generated content intended to provide suggestions or insights into legal contracts, agreements, or other formal documentation is purely informational and should not be relied upon for final decision-making. Users should consult licensed legal professionals to ensure that any real estate transaction or agreement complies with applicable laws and regulations.
16.6        LLM-generated content that involves financial calculations, investment recommendations, or other financial data is not guaranteed to be accurate or applicable to the user's specific circumstances. Users should seek advice from licensed financial advisors or institutions before making any financial commitments.
16.7        Users expressly acknowledge and agree that Company is not liable for any damages, losses, or adverse consequences arising from the use of LLM-generated content. This includes, but is not limited to, any misunderstanding, misinterpretation, or reliance on AI-generated outputs that lead to financial loss, legal disputes, or other negative outcomes.
16.8        By using the Company platform, users accept the inherent limitations of AI technologies, including LLMs. These limitations include the potential for incomplete, outdated, or incorrect information to be generated, as well as the inability of AI systems to account for every contextual nuance that might be important in complex decision-making processes.
16.9        Users agree that they will not hold Company liable for any inaccuracies, errors, or omissions resulting from LLM-generated content, and they further acknowledge that all AI-generated outputs should be independently verified. Additionally, users accept full responsibility for any decisions made or actions taken based on AI-generated outputs, and they release Company from any claims or liabilities arising from such use.
16.10     Company reserves the right to modify or discontinue the use of LLM services at any time, without prior notice. Users are encouraged to stay informed about any updates or changes to the AI services provided on the platform.

17.LIMITATION OF LIABILITY
17.1        IN NO EVENT WILL THE COMPANY BE LIABLE UNDER ANY THEORY OF LIABILITY, WHETHER IN AN EQUITABLE, LEGAL, OR COMMON LAW ACTION ARISING HEREUNDER FOR CONTRACT, STRICT LIABILITY, INDEMNITY, TORT (INCLUDING NEGLIGENCE), ATTORNEYS FEES AND COSTS, OR OTHERWISE, FOR DAMAGES WHICH, IN THE AGGREGATE, EXCEED THE AMOUNT OF THE FEES PAID BY YOU OVER A ONE MONTH PERIOD PRECEDING THE CLAIM, FOR THE SERVICES WHICH GAVE RISE TO SUCH DAMAGES.
17.2        IN NO EVENT WILL THE COMPANY BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND AND HOWEVER CAUSED INCLUDING, BUT NOT LIMITED TO, ATTORNEYS FEES AND COSTS, BUSINESS INTERRUPTION OR LOSS OF PROFITS, BUSINESS OPPORTUNITIES, OR GOODWILL.
17.3        THE COMPANY EMPLOYS REASONABLE EFFORTS TO ENSURE THE ACCURACY AND QUALITY OF ITS SERVICES. HOWEVER, THE COMPANY SHALL NOT BE LIABLE FOR ANY LOSSES, LEGAL CONSEQUENCES, OR DAMAGES ARISING FROM ERRORS, OMISSIONS, OR MISTAKES MADE BY ITS EMPLOYEES, CONTRACTORS, OR AGENTS DURING THE PROVISION OF SERVICES. THE CLIENT IS SOLELY RESPONSIBLE FOR INDEPENDENTLY VERIFYING ALL FINANCIAL DATA AND REPORTS BEFORE FINAL SUBMISSION OR RELIANCE ON THE COMPANY’S OUTPUT

18.DISCLAIMER

18.1        Users acknowledge that engaging in real estate transactions involves inherent financial, legal, and regulatory risks. Company operates solely as an intermediary Platform facilitating user interactions related to property buying, selling, renting, and management. Company does not provide investment, financial, or legal advice and does not guarantee the accuracy, completeness, or reliability of property listings or other user-provided information. Users must perform their own due diligence and seek independent advice where necessary before making financial or contractual commitments.
18.2        Users expressly understand and agree that Company shall not be liable for any financial losses, damages, or other adverse outcomes resulting from reliance on information posted by other users, including property listings, prices, and availability. Company does not verify or validate the content provided by users and is not responsible for any inaccuracies, omissions, or misrepresentations. By using the platform, users assume full responsibility for any decisions or actions taken based on the information available through the Platform.

19.INDEMNIFICATION

19.1        You agree to defend, indemnify and hold harmless the Company, its affiliates, licensors, its service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Use or your use of the  Services, including, but not limited to, your User Content, any use of the  Platform’s content, services and products other than as expressly authorized in these Terms of Use or your use of any information obtained from the  Services.

20.GOVERNING LAW AND JURISDICTION

20.1        THESE TERMS OF USE SHALL BE CONSTRUED AND ENFORCED IN ACCORDANCE WITH, AND SHALL BE GOVERNED BY, THE LAWS OF UNITED ARAB EMITRATES EXCLUDING ITS CHOICE-OF-LAW RULES.
20.2        Any disputes arising out of or relating to these Terms of Use or the Services will be resolved through mediation in the United Arab Emirates, in accordance with the applicable rules. If mediation fails, disputes will be settled in the courts of Dubai.
20.3        However, other than with respect to seeking injunctive relief in connection with matters that qualify for such an extraordinary remedy under applicable law, neither Party may initiate any litigation against the other Party until after providing clear written notice of its intention to do so and first making a good faith effort to resolve the dispute informally through escalation to an appropriate level of executive management of both Parties for at least thirty (30) days after providing such notice.

21.FORCE MAJEURE

The Company will not be liable to you for any delay or failure of Services to fulfil its obligations hereunder if such delay or failure arises from any cause or causes beyond the reasonable control of the Company. Such causes will include, but are not limited to, acts of God, floods, fires, loss of electricity, pandemic, epidemic, quarantines, lockdowns, or delays by user in providing required resources or support or performing any other requirements hereunder.

22.WAIVER AND SEVERABILITY

22.1        No waiver of by the Company of any term or condition set forth in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.
22.2        If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.

23.ASSIGNMENT AND ENTIRE AGREEMENT

You shall not assign any of your rights or obligations under these Terms of Use without our prior written consent. We may freely assign our rights and obligations under these Terms without restriction. The Terms of Use and our Privacy Policy constitute the sole and entire agreement between you and the Company, with respect to the Platform along with Services and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral.

24.DISCLAIMER OF WARRANTIES

24.1        THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE.
24.2        WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITES  LINKED TO IT.
24.3        YOUR USE OF THE SERVICES, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORM IS AT YOUR OWN RISK. THE PLATFORM, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES (INCLUDING, BUT NOT LIMITED TO, THE DOCUMENTATION) ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE  SERVICES, ITS CONTENT OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE  SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE  SERVICES OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE  SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE  SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

24.4        THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

25.       CONTACT INFORMATION

For any questions or concerns regarding these Terms of Use, please contact us at:
Knock Knock Tech LTD
License number: CL8426      
Unit IH-00-VZ-01-FL-84 Level 1, Innovation Hub, DIFC, Dubai, UAE
Email: info@knocknock.me

Users may also communicate via chat and other interactive tools as available on Platform or via WhatsApp and Telegram Bots: These channels are available for performing certain actions, including receiving updates, notifications, and managing communications. All communication via these channels must adhere to our terms and avoid prohibited conduct.