We are committed to protecting the integrity, confidentiality, and availability of user data. This Security Policy outlines the measures we take to safeguard information collected and processed through our platform.
1. Data Storage and Infrastructure
All user data is stored using Amazon Web Services (AWS), a cloud infrastructure provider that offers robust physical, network, and operational security. AWS data centers are compliant with industry standards and provide built-in encryption for data at rest and in transit.
We utilize Cloudflare to enhance platform security. Cloudflare provides advanced protection against common threats such as Distributed Denial-of-Service (DDoS) attacks, unauthorized access, and malicious activity, while also ensuring platform stability and performance.
2. Access Control and Internal Policies
Access to data is strictly limited to authorized personnel who require such access in order to perform their job functions. Role-based access controls are in place, and we employ the principle of least privilege to minimize exposure.
We conduct regular audits of our systems and access logs to monitor for suspicious activity and ensure continued compliance with internal security practices.
3. Monitoring and Risk Management
We maintain internal procedures for identifying, reporting, and mitigating security incidents. This includes continuous monitoring of system health, vulnerabilities, and attempted breaches.
Where appropriate, we apply security patches and updates to maintain the integrity of the platform.
4. Limitations
We implement advanced encryption technologies and multi-layered security systems to protect your information. Our security team conducts regular audits and follows industry best practices to safeguard your data.
In accordance with standard digital security principles, any data transmission over the internet carries inherent risks. We take responsibility for protecting your data within our systems and commit to promptly addressing any potential security concerns.
While we maintain robust security measures within our control, we cannot be held liable for security breaches or unauthorized access resulting from actions by third parties or circumstances beyond our reasonable control.
5. Reporting Concerns
If you believe your information may have been compromised or suspect any unauthorized activity related to our platform, please contact us immediately at info@knocknock.me